Frequently Asked Questions
You Asked, We Answered
What kind of battery do your bikes run on?
Best in class 48volt (54 Volt Max Charge) 21ah Samsung Lithium battery for a total of 1,008 watt hours for maximum range
(Disclaimer: actual range will vary based on rider weight and riding conditions.)
Are the electric bikes assembled?
All of our Electric Bikes come in a carton already 90% assembled and almost ready to ride! Most people find they can assemble our bikes in as little as 20 to 30 minutes. We're also available over the phone to get you up and riding ASAP! Need a hand? Free professional assembly and delivery to Orange County and surrounding areas.
Does the electric bike come with a warranty?
Yes there is a 2 year manufacture warranty. Our bikes rarely have any warranty inssues but if you have a problem just give us a call and we'll have you back on your bike in no time!
How long does it take to charge?
With our standard 3 amp rapid charger your battery should be completely charged in 5-6 hours. You can remove the battery or simply just plug it in as-is on the bike.
What payment options do you accept?
We currently accept most major credit cards, cash, or even Venmo.
What is your return policy?
We offer a 15 Day Money Back with a small restocking fee of $250. The bike must be returned in its original condition within 15 days of purchase.
Can I try out an electric bike before purchase?
Absolutely! Contact us Today to schedule your free in home Demo! (sorry, Orange County and immediate surrounding areas only at this time)
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Do you rent your bikes?
Yes! And, if you choose to purchase one of our bikes within 30 days of your rental we will apply the entire rental amount towards your purchase.